# Why didn't my coupon apply at checkout?

> We’re sorry to hear your coupon or promotion didn’t apply correctly! It is possible there was an issue on our side, or that the coupon you discov...

Source: https://help.literati.com/en_us/why-didn-t-my-coupon-apply-at-checkout-HykVGuNu

Last updated: 2025-09-10T23:05:24.873Z

We’re sorry to hear your coupon or promotion didn’t apply correctly! It is possible there was an issue on our side, or that the coupon you discovered is a little bit out of date. 

Please contact us [here](https://literati.kustomer.help/contact/kids-support-BJAHXJ6Pv) and let us know what promotion you were trying to use, and we'll get you taken care of!